Episodes

Thursday Jul 15, 2021
What Do You Really Risk Losing When Knowledge Walks Out Of Your Door?
Thursday Jul 15, 2021
Thursday Jul 15, 2021
Peter Edge, former policeman, is The Knowledge Detective. Peter and I discuss the importance of preserving knowledge, the impact of losing it and the often ignored or overlooked ways to save it.
Peter spends his time helping organisations understand where the hidden value is in their people, capturing it and making it available long after someone leaves.
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Please tag someone who might not realise how much value there is in their business that could leave when they lose someone
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Contact Peter via linkedin.com/in/peteredgespeaking
Website: peteredge.net (Book me to speak at your event)
Twitter: PeterEdge12
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Contact me via marcus@laughs-last.com if you'd like to recommend a great guest
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Please share this episode with someone who risks losing valuable knowledge

Tuesday Jul 13, 2021
Who Is The Man Who Puts Smiles On The Faces Of Billionaires?
Tuesday Jul 13, 2021
Tuesday Jul 13, 2021
Steve D Sims left school at 15. An East London bricky now makes the dreams of billionaires come true. His concierge business Bluefish has a worldwide reputation for making impossible dreams a reality. Steve is a keen observer of the human condition. An introvert without a wealth of qualifications or schooling, Steve has learned from the world's most successful entrepreneurs, artists, entertainers.
He's funny, irreverent and fast paced. He defines the art of the possible. If there is a way to make something happen, Steve is the man to do it. He is always looking for solutions, for ways to help his clients and have blast along the way. This episode is an adventure through the looking glass and down the rabbit hole.
A masterclass in approaching, engaging and helping the ultra high net worth community and a litany of essential lessons in what not to do. I get schooled by him. You'll enjoy that part. He is a consummate story teller who will have you in awe and stitches in equal measure. One of my favourite episodes so far. This interview was a genuine delight to facilitate.
Make sure you read his excellent book #Bluefishing. Must read!! A learn from him in his Facebook group
Websites
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stevedsims.com (Personal Website)
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thebluefish.com (Company Website)
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facebook.com/SteveDSims/ (Facebook)

Thursday Jul 08, 2021
The Secret To Scaling Is Smart Sprints
Thursday Jul 08, 2021
Thursday Jul 08, 2021
Simon Severino promises to double your revenue in 90 days. How? By working in smart sprints. Identify the areas where you can make rapid, meaningful changes to who does what and how they do it. Simon helps founders and their leaders ask the tough, obvious questions most are too busy or too entrenched in old ways, to ask themselves. He provides them with the tools to be able to prioritise, systematise and optimise people, processes and outcomes.
Talking to Simon you get the sense he is always looking for ways to refine, improve, automate or delegate. It's infectious.
When you realise how inefficient most businesses and most employees are through observation, challenging attachments and getting away from the "that's not how we do things around here" mentality, business becomes even more fun, more profitable, more certain.
All businesses are attempting to manage the deployment of scarce and finite resources in the time available, maximise the money coming into and remaining within the business and minimise the wasted expenditure, and mitigating risks to deliver certainty. We dig into how to do this using smart sprints.
Simon has successfully added AND delivered the intended outcomes they paid for to over 5000 new customers in the past 12 months with a supremely lean organisation. His use of strategic alliances and partners makes him the poster boy for the way smart businesses will operate in the future. Success in the future will depend largely on your skill and willingness to collaborate.
Contact Simon via LinkedIn at linkedin.com/in/simonseverino
Website: strategysprints.com (Company Website)
Email: severino@strategysprints.com
Twitter: simonseverino
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If you know an owner or CEO who is struggling with resource constraints, upward delegation, finding themselves or other key company officers being bottlenecks, please share this episode and tag them on LinkedIn
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To contact me email marcus@laughs-last.com
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Subscribe on Podbean or on:
Spotify: https://open.spotify.com/show/4NiHTnEEg7LlDyWqyyw22J?si=kQF5onfBQWGordIw7ZRjuA&dl_branch=1
ListenNotes: https://www.listennotes.com/podcasts/welcome-to-theinquisitor-podcast-with-uUrLzC8yAJO/

Tuesday Jul 06, 2021
How Do You Drive Change By Managing Uncertainty And Giving Trust?
Tuesday Jul 06, 2021
Tuesday Jul 06, 2021
"The big mistake leaders make is expecting people to earn trust instead of giving trust", says Aaron Schmookler. "People will live up to, or down to the expectations you set for them."
Aaron nearly killed his business partner. That was how they started their business.
He is a #CultureEngineer. They fight a lot but they fight fair and fight about ideas to improve the work lives and improving the businesses they serve.
- How do you manage your response to change and how you treat people?
- How do we shape structures inside the company so people will give us their best?
- What does it take to breed loyalty in and among the team?
- How do you get past short-termism and transactionalism?
- What if people abuse your trust?
We explore Aaron's 8 steps for teamification. They will surprise you.
A seriously interesting and vital episode for any manager or leader. And if you aspire to manage or lead, this is a great springboard to advance yourself in these roles.
Contact Aaron via LinkedIn at linkedin.com/in/schmookler
Website: TheYesWorks.com (Company Website)
Email: aaron@theyesworks.com
Twitter: TheYesWorks
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Please be sure to share this with at least 3 people who will benefit from listening to Aaron's recommendations and experience
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Contact me via marcus@laughs-last.com if you want to have a chat about leadership in your business

Thursday Jul 01, 2021
Tony Hughes: How To Multiply Your Revenues With Tech Powered Sales
Thursday Jul 01, 2021
Thursday Jul 01, 2021
3x times best selling author, trainer, coach and action leader Tony J Hughes discusses his new book #TechPoweredSales. We explore why technology is a game changer when well designed and intelligently implemented throughout the sales lifecycle. Tony and his co-author Justin Michael have written what is probably the most important sales and revenue operations book to hit the shelves in 20 years.

Ignore their message at your peril. We explore the human-technology partnership that the world's most successful salespeople are adopting. Based on in-depth, real world research and field experience Tony shares exclusive insights into what the best of the best are doing, their habits, the impact they are having on their companies.
We dig around the best and the worst practices, how salespeople, management and leadership need to adapt, or die. A must listen episode with one of the greatest minds in modern sales anywhere in the world today. And we predict the future of the sales profession. If you want to remain in professional selling and thrive instead of eke out a meagre living before being replaced by robots, bring a note pad and take copious notes. Take the lessons to your management. And if they aren't willing to adapt, find another job with a company and management that is ready to join the tidal wave that will crush the luddites and dinosaurs.
The future is already here and it is #TechPoweredSales
Contact Tony on LinkedIn via linkedin.com/in/hughestony
Websites
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tonyhughes.com.au (Personal Website)
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rsvpselling.com/ (Company Website)
Email: tony@rsvpselling.com
Twitter: TonyHughesAU
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Make certain to share this episode with someone who wants to advance their sales career or has a team of salespeople who have stretch targets to hit and are struggling to make their quota consistently
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To contact me email marcus@laughs-last.com

Tuesday Jun 29, 2021
Tuesday Jun 29, 2021
Curt Friedel is the Director, at the Center for Cooperative Problem Solving at Virginia Tech. We discuss adaptation and innovation in people, in business and in teams. We explore the implications of people who operate at each end of the spectrum, and the power of having a team who can offer both qualities.
We use my profile as a baseline to explain the implications of being a strong innovator (139/160!!) and why I got into so much trouble throughout my career.
Curt can be contacted via linkedin.com/in/curtfriedel
Websites
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alce.vt.edu/people/faculty-staff/friedel/friedel-bio.html (Personal Website)
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alce.vt.edu/signature-programs/problem-solving/problem-solving.html (Company Website)
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aggregate.info (RSS Feed)
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If you found this helpful then please think of at least one person who would benefit from listening and share it with them directly
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To contact me email marcus@laughs-last.com and if you know someone, perhaps you, who would make an interesting guest for #TheInquisitorPodcast, please connect us via LinkedIn or over email

Thursday Jun 24, 2021
Why Understanding Risk Helps You Sell More, More Often
Thursday Jun 24, 2021
Thursday Jun 24, 2021
Bradley Paster helps his clients understand and mitigate risk throughout your entire supply chain. He makes the important distinction between suppliers and vendors. We dig into the levels of exposure even marquee organisations like Apple face because their sub-tier supply chain is vast and opaque.
Problems with a tiny specialist supplier of a commodity that is vital to enable you to ship your product. Loss of such a supplier can prevent you going to market. or bring our economy to a grinding halt. Careless, broad sweep cuts by finance may put your business at risk.
Bradley and I explore the crucial importance to understanding and managing risk. As sellers, understanding your prospects' risk, arms you with powerful leverage and the raw material to develop pain by numbers which can be personalised for the person you are selling to today. We uncover why the levels of complexity in the supply chain require technology to understand it because you cannot hire enough qualified people to do the job.
Contact Bradley via LinkedIn linkedin.com/in/bradleypaster
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Please share this episode with someone who really needs to understand the risks of their prospects where supply chain risk and understanding is key to solving their customers' problems and deliver heroic outcomes
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Contact me via marcus@laughs-last.com

Tuesday Jun 22, 2021
Panel Discussion: Why Sales Training Doesn't Work & How To Fix It
Tuesday Jun 22, 2021
Tuesday Jun 22, 2021
A very experienced panel of trainers, sales leaders and consultants made up of Bob Moesta, Ian Moyse, Tom Williams, Fred Copestake, Zach Selch, Ken Pearson, David Masover, Ian Hillyard, Simon Bowen and Marcus Cauchi.
We explored:
1. When sales training works ...
2. Factors that contribute to successful engagement and implementation
3. Common mistakes when commissioning training
4. Common mistakes when delivering training
5. Common mistake when evaluating training
6. Common mistakes post-training
7. Current trends for assessment for learning in the lesson
8. How to fix these mistakes?
9. Who needs to be on side for training to succeed?
The conclusions around commissioning and planning mistakes were very telling, as were the observations about management, coaching, measurement, reinforcement. This is the first of several panels Sales: A Force For Good #SAFFG will be hosting to tackle the endemic problems that exist in sales, sales management & leadership, sales recruitment, sales compensation, sales culture.
Your input, suggestions, criticism and feedback are very welcome. We are committed to making sales the noble profession it should be, and your views are valued even if we don't agree with them. We get better not by listening to ourselves but by inviting a range of opinions and experience.
If you want to get in touch with me marcus@laughs-last.com
Please share this episode with your sales leadership, L&D, HR, your trainers and your coaches. We'd love to hear from them

Tuesday Jun 22, 2021
What Lessons From The Emergency Room Apply In Sales?
Tuesday Jun 22, 2021
Tuesday Jun 22, 2021
You can learn a lot from working on a trauma unit in a hospital. A thriving sales operation requires many of the same skills. Identifying the real problem quickly, prioritising and triaging where attention is required and administering treatment where and when it is needed most. All whilst remaining calm and overriding the temptation to focus on who is shouting the loudest, and all with limited resources.
Sarah Downs, former trauma nurse, has transitioned from A&E to sales leadership. She shares her insights on sales, and the parallels between the sales environment and the transferable skills she picked dealing with emergencies and traumas.
A refreshingly fresh perspective offering some valuable insights sales leaders and salespeople can implement quickly and simply.
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doqaru.com (Company Website)
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linktr.ee/SarahDowns (Portfolio)

Sunday Jun 20, 2021
The Art, Science And Psychology of Negotiation
Sunday Jun 20, 2021
Sunday Jun 20, 2021
Graham Botwright is CEO of The Gap Partnership. He specialises in the commercial psychology of #negotiation.
We start by exploring the importance of internal alignment when #negotiating. Winging it is lethal. We dig into what makes for good negotiation, why price is almost never the real issue, what drives good deals, builds long term strategic relationships and value.
Graham explains the power of intangible value. We delve into the importance of understanding the implications and moving parts behind the decision. Buyers RENT outcomes, they NEVER buy products or services.
We point the spotlight at what buyers actually care about and what drives buyer's drivers.How do you get inside their heads?
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Please share this with someone you know who needs help with their negotiations or needs to improve their discovery and qualification
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If you want to get in touch with me marcus@laughs-last.com. Perhaps you'd be an interesting guest or can recommend someone who would be

