Episodes

Monday Jun 05, 2023
Mark Stouse: Trust, Empathy & Authentic Value-- The New Sales Imperative
Monday Jun 05, 2023
Monday Jun 05, 2023
Breaking Barriers: Reclaim Your Success in a Shifting Market
In an era marked by volatility and mistrust, trust and empathy play a critical role in building customer loyalty. Mark Stouse of #ProofAnalytics highlights the strong links between trust, deal velocity, cash flow and customer loyalty.
Short-sighted tactics aimed at quick sales may backfire as customers feel deceived. Focusing on customers' authentic needs and delivering a stellar experience unlocks exceptional sales performance, profitability and longevity.
Yet, the majority of sales cultures cling to aggressive tactics and revenue targets. Stouse warns that the "lone wolf" salesperson, overcoming objections through bravado, breeds narcissism and customer disconnect. To thrive, sales teams must prioritise trust, empathy and genuine value—putting customers first.
Embracing this sales ethos will enable companies to forge long-lasting, trust-based relationships and transform their businesses for the better.
Twitter: markstouse
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If you're looking for clear direction navigating the changing market, build a consistent pipeline of quality leads, close more profitable deals, more often, let's talk.
Let's find 15 minutes, we can see if there's a fit. Click the link https://calendly.com/marcuscauchi.

Wednesday May 31, 2023
Jake Rosenburg: Unleashing Entrepreneurial Mindset & Optimising Success
Wednesday May 31, 2023
Wednesday May 31, 2023
🤿Today we dive deep into the entrepreneurial mindset with Jake Rosenberg, founder of Krete, a successful skincare company.
🚀 Discover how Jake demystifies the process of starting a business and creating a winning product, even with limited resources. He breaks down tasks, leverages available resources, and optimises efficiency to achieve remarkable results. 🚀
💪 Jake understands the struggle of getting started on something new, but he shares his secret weapon: embracing the power of AI and online resources like Google and YouTube. With these tools by your side, the learning process becomes a breeze, saving you time and boosting your productivity. 💪
🔎 Learn from existing examples! Jake encourages aspiring entrepreneurs to analyse successful products, businesses, and podcasts to gain valuable insights. By studying competitors, understanding packaging, formulas, and customer experience, you can make informed decisions and adapt your approach to stand out in the market. 🔎
⏰ Resource management, strategy, and time management are key ingredients for success. Jake shares how his experiences in high school shaped his entrepreneurial mindset, allowing him to excel in various areas. Find out how to optimise your performance and think critically about efficient solutions. ⏰
🌟 This episode of offers powerful insights into the mindset and strategies of successful entrepreneurs. Demystify the initial steps of starting a business. 🌟
📚 Get ready to increase your chances of success in the dynamic business landscape by adopting a systematic approach, learning from examples, and embracing continuous improvement. 📚
Contact Jake on LinkedIn

Monday May 29, 2023
Jay Allen: Escaping the Labyrinth of Business Failures
Monday May 29, 2023
Monday May 29, 2023
Join us for an insightful interview as Jay Allen, the visionary entrepreneur behind My True North, takes the spotlight. In this captivating episode, Jay fearlessly shares his remarkable journey, revealing invaluable insights and hard-earned lessons that will propel your business forward.
Discover the four key questions that will revolutionise your business strategy. Jay's expertise will empower you to make strategic decisions that drive growth while avoiding common pitfalls.
Gain a deeper understanding of the real impact of business failures on employees and suppliers, and the importance of purpose and values in building ethical and thriving enterprises.
Jay's research uncovers hidden causes of business failure, providing you with the knowledge to safeguard your business, align stakeholders, and build a talented team.
Explore the realm of people-centric leadership as Jay and Marcus discuss the pitfalls of overemphasising finance, technology, and data. Learn how to foster collaboration and ensure customer satisfaction throughout your organisation.
Avoid hitting a glass ceiling by mastering the art of identifying and hiring top talent. Jay shares valuable insights and the four key questions that will help shape the future of your business.
Discover the power of purpose-driven leadership, diversity, and adaptability in building sustainable enterprises. Prioritise customer interests and navigate change for long-term success.
Gain inspiration from captivating books and concepts as Jay explores history, financial cycles, and societal dynamics. Learn from his experiences to avoid prioritising commercial success over customer-centricity.
Uncover the secrets of business success with Jay Allen. Tune in to this unforgettable episode and propel your business to new heights of growth and fulfillment.

Tuesday May 23, 2023
Tuesday May 23, 2023
My guest is Brent Keltner, CEO of Winalytics. We dig deep into the impacts of self centred selling, we delve into the need to ask yourself better questions and reflect on the ripple effects of our decisions, our actions and how we think about our customer. This is not going to be a pretty episode as there are several moments where we hold up the ugly mirror. Buckle up. So much value packed into one show. Bring a means to make notes.
Book recommendations:
- Brent Keltner - "The Revenue Acceleration Playbook"
- Todd Capone - "The Transparency Sale"
- Marcus Sheridan - "They Ask, You Answer"
- Carol Mahoney - "Buyer First"
- Charles H Green - "Trust-Based Selling"
- Andy Paul - "Sell without Selling Out"
- Bob Moesta - "Demand-Side Sales"
- Smibert, Maloney, Clulow - "The Wentworth Prospect"
Connect with Brent Keltner via email at bekeltner@winnalytics.com
Website: winalytics.com/ (Company)
Email: bkeltner@winalytics.com
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Book 15 minutes to explore if coaching with me is a good fit for you or if you're familiar with my work and you prefer to dive straight in, we will help you develop your plan for making sure you succeed and enjoy life in the process - https://calendly.com/marcuscauchi
Work to live, don't live to work!

Monday May 22, 2023
Evan Kelsey: Unveiling Secrets to Drive Revenue Growth
Monday May 22, 2023
Monday May 22, 2023
Unleashing Sales Success: Key Insights from Evan Kelsay
Show Notes:
Evan Kelsay, an experienced sales leader, shares his valuable insights on sales strategies, team dynamics, and organizational success in this episode of TheInquisitor podcast.
Key Points:
- The importance of understanding customers: Gain deep insights into customers' language, pain points, and desired outcomes to create timely and relevant solutions.
- Orchestrating internal collaboration: Foster cooperation across departments, remove egos, and align teams towards shared objectives for effective execution.
- Embracing dissent as a virtue: Encourage diverse viewpoints and open discussions in critical decision-making processes to avoid blind spots and improve outcomes.
- The significance of financial literacy: Develop financial acumen to understand how professionals think, interpret financial statements, and navigate business conversations effectively.
- The value of long-term thinking: Focus on the long-term success of your company, considering governance, change management, and resource allocation beyond immediate results.
In conclusion, Evan Kelsay's extensive experience and insights shed light on crucial aspects of successful sales strategies, team collaboration, and financial literacy, offering valuable guidance for sales professionals and business leaders aiming to drive revenue growth and create lasting impact.
Phone: +1 347-849-7284 (Mobile)
Email: evankelsay@gmail.com
Twitter: EvanKelsay

Friday May 19, 2023
Friday May 19, 2023
Are you ready to embark on a transformative journey? The latest episode is an absolute must-listen for those brave enough to venture down "The Road Less Stupid." In this riveting discussion with Matthew Dashper Hughes of Gunner Cooke, you'll explore the profound significance of Values and how they shape our organisations and our lives.
🔑 Unlocking the Power of Values
One of the central themes of this conversation is the paramount importance of defining values. You’ll understand the value of diversity in many aspects of your organisation. However, when it comes to Values, Matthew stresses that diversity must take a backseat:"Hire for diversity in everything but Values". Hiring individuals who align with your organisation's values is crucial to prevent toxicity from seeping into your team and tarnishing customer relationships.
💡 Illuminate the Concept of Values
It's remarkable how often we overlook the profound significance of values. Matthew skillfully illuminates this blind spot, urging us to delve deep into our own understanding and interpretations. He emphasizes the importance of ensuring clarity and alignment when communicating with others about values, so that everyone is on the same page.
🌐 The 6C's: Building a Community Based on Values
Matthew introduces his captivating concept of the 5Cs, which magically evolve into the 6Cs during their conversation. Their discussion revolves around building a community founded on values, trust, and honesty. Together, they explore the significance of communication, coordination, cooperation, collaboration, community, and common purpose. And they offer invaluable insights on striving for both the minimum and world-class levels in each area.
The challenges of cultural dissonance and the dangers of incentivising the wrong behaviours with compensation plans are touched upon. The duo also explore the elusive concept of trust and share practical ways to demonstrate it.
As always, the podcast combines personal experiences with wisdom from renowned authors. Matthew draws inspiration from Peter Drucker's letters and Benjamin Franklin's 13 virtues, offering a wealth of knowledge for those seeking to unlock their leadership potential. He unravels the intriguing concept of "meatware," shedding light on why People often play a central role in failures. And a reason for excellent interview performance which we might overlook.
📚 Unlock a World of Knowledge
As always, this episode offers a plethora of book recommendations that will leave you hungry for more. Discover thought-provoking works such as:
"The Road Less Stupid" by Keith J. Cunningham
"The Solution"
“Loonshots” by Safi Bahcall,
"The Brand Bucket" by Barnaby Wynter
"Demand Side Sales" by Bob Moesta
"Trust based selling" by Charles Green
"The Trusted Advisor" by David H Maister
"Selling transformed by Philip Squire
Matthew also recommends listening to TheInquisitor episodes with Darryl Stickle and David Allison
Contact Matthew via linkedin.com/in/matthewdashper-hughes
Phone: 07715 269724 (Mobile)
Email: matthew.dashper-hughes@gunnercooke.com
Twitter: mdh_matthew
Talk to me about coaching and training https://calendly.com/marcuscauchi
Book me for your podcast https://calendly.com/marcuscauchi/bookme

Wednesday May 17, 2023
Wednesday May 17, 2023
Ultimate transparency nerd, sales historian, collector, author, teacher of many of the world's most successful sales producers, Todd Caponi is my guest on this week's episode #481.
We dive deep into the history of sales, exploring its cyclical nature from being trusted and respected to being terrible and back again. We shed light on the striking similarities between the current economic situation and that of 1921-23, emphasising the need for salespeople to adapt and embrace new strategies in a rapidly changing world.
- A Mirror to the Past: Comparing the current economic situation to 1919-1922, with high salesperson turnover rates and the need to be prepared for upcoming changes.
- Arthur Sheldon's Timeless Wisdom: "True salesmanship is the science of service" - how this principle still holds true today.
- The Evolution of Sales Processes: From the AIDA model to the shift towards seller activity-based approaches and recognising buyer behaviour.
- The Modern Buying Journey: Understanding the needs of today's well-informed buyers and questioning outdated sales techniques.
- Honesty, Service, and AI: How technology can enhance sales by predicting objections and providing valuable information.
- The Pitfalls of Metrics Obsession: Avoiding a decline in win rates and an influx of wrong prospects by focusing on quality over quantity.
- IKEA's Lesson: The importance of expectation setting and branding to improve customer satisfaction.
- Building a Customer-Focused Team: Hiring and compensating individuals who prioritise long-term relationships and customer satisfaction.
- Intrinsic Motivation in Hiring: Identifying candidates driven by a thirst for learning to reduce turnover.
- Sales Management & Leadership: The crucial role of skilled managers in a tight economy.
- Creating a Positive Work Environment: The benefits of transparency, ethical selling, and a supportive atmosphere on performance and creativity.
Sales have come a long way, and it's time for businesses to embrace change by understanding their customers' needs, adopting modern approaches, and fostering a positive work environment. Let's learn from history and build a future of ethical, transparent, and service-oriented sales. (ROFLMFAO!)
Enjoyed this episode? Don't forget to subscribe to The Inquisitor Podcast and share it with your friends and colleagues. Help us transform the world of sales one conversation at a time!
Websites:
- toddcaponi.com (Company)
- toddcaponi.com/blog/ (Blog)
Phone: +1 847-999-0420 (Work)
Email: tacaponi@gmail.com
Twitter: tcaponi
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I'm auditioning 3 new clients. If you'd like to be considered to be invited to join my exclusive Successful Selling programme, book 15 minutes to discuss what's involved and what you can expect to gain from participating - https://calendly.com/marcuscauchi

Tuesday May 09, 2023
Tuesday May 09, 2023
Rebecca Murtagh is founder of the Human AI Institute.
Get ready for an insightful episode of the Inquisitor Podcast 🎧! Marcus Cauchi and Rebecca Murtagh explore the compelling world of AI, technology, and human growth 💡. Join them as they face challenges and opportunities in a rapidly changing world 🌎.
Discover the secrets to asking better questions, prioritising profitability over revenue, and using AI to boost your creativity and critical thinking 🧠. Feel the excitement as they discuss cognitive diversity and AI's potential to hep us tackle complex problems 🤖!
Embrace collaboration and community to future-proof your career and business 🤝. Marcus and Rebecca dive into AI ethics, leadership, and untapped investment opportunities in emerging markets 🌍.
Don't miss this engaging episode that blends the future of AI, technology, and human innovation 🚀
Contact Rebecca on linkedin.com/in/rebeccamurtagh
Websites
- HumanAI.Institute(Company)
- rebeccamurtagh.com (Blog)
- milliondollarwebsite.tv (My Book)
- https://successwithrebecca.com
Twitter: VirtualMarketer
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To talk to me about coaching, mentoring or training - https://calendly.com/marcuscauchi
DM to learn how you can use ChatGPT to get your next job without going through the advertised job market or use recruiters.

Thursday May 04, 2023
Tim J Smith: Grow a Spine and Charge What You Are Worth
Thursday May 04, 2023
Thursday May 04, 2023
Tim J Smith of Wiglaf pricing shares my view that discounting is a sin. Giving away margin because your reps have a bad money concept is unforgivable.
How often does a founder or leadership team encourage discounting? Do you ever calculate what the true, full hidden cost of an initial discount will be over a customer's lifetime? It'll make your FD or CFO weep.
Tim and I don't pull any punches. This will be an uncomfortable listen for many of you.
Websites:
- wiglafpricing.com (Wiglaf Pricing)
- wiglafjournal.com (Wiglaf Journal)
- depaul.edu (DePaul)
Phone: +1 8728292495 (Work)
Twitter: timo437
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Contact me to chat about coaching and training https://calendly.com/marcuscauchi

Wednesday May 03, 2023
Kieran Krohn: Decoding Success in Direct & Partner Sales for Management
Wednesday May 03, 2023
Wednesday May 03, 2023
Kieran Krohn - Individual Contributor, Partner Manager and Mid-Market Sales Manager discusses the qualities of great salespeople and effective managers.
We discuss the dangers of playbook blindness. In this episode of the Inquisitor podcast, Marcus interviews Kieran Krohn, a highly effective mid-market direct manager. We discuss Kieran's transition from being a phenomenal channel manager to a successful direct manager and the importance of developing partnering skills to become an effective manager.
Kieran shares his process for recruiting and how he worked on it to take it to a whole new height. They also talk about the importance of understanding the strengths and weaknesses of each team member to manage performance effectively.
Kieran delves into the three key traits of a successful salesperson: being driven, self-motivated, and coachable. We explain the concept of Price's Law, which emphasises the importance of prioritising the right fit business and identifying prospects and customers that have a lot of potential.
Finally, Kieran suggests that empowering individuals with autonomy, competency, and trust leads to achieving outcomes. To learn more about Kieran Krohn, you can connect with him on LinkedIn at https://www.linkedin.com/in/kierankrohn/.
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To discuss coaching and training with me https://calendly.com/marcuscauchi